Category: Alpine Access WAH Customer Service
Alpine Has work at home jobs. This was shown on ABC News and MSN.com and is a legitimate company that you can do from home and get paid for. It’s not a get rich quick scam that you pay to get started. So what is Alpine Access all about? According to their website they hire…
Alpine Has work at home jobs. This was shown on ABC News and MSN.com and is a legitimate company that you can do from home and get paid for. It’s not a get rich quick scam that you pay to get started. So what is Alpine Access all about?
According to their website they hire Customer Care Professionals. to work from home taking calls from customers for various businesses. you do this by answering questions, checking on orders or resolving customer issues. They will train you thoroughly for the position that you are getting, so you will be well informed before taking your first call.
What you will need to apply.
They will charge you $45.00 for a background check. This isn’t a service fee, it pays for the background check on you. You have to pay for this in order to work for Alpine Access. You may also be required to take a drug test, which is not an additional cost. Some of the companies that they do work for may also require a credit check.
About the Credit Check - You have to have four or less negative credit marks on your credit report in the last 4 years. You can get a free credit report to check your credit report at www.annualcreditreport.com There is no charge for this credit report from the credit bureaus.
We would recommend that you check your report before applying for a position with Alpine Access to review your report this may save you time if you don’t qualify.
The nice thing about Alpine Access is that you NEVER have to go to he headquarters or appear at meetings. Everything is done on the phone or online. Even the interviews are done over the phone.
Some facts to know.
You are an employee of Alpine Access. You will get a W4 form from them yearly, they will take out taxes and the only difference will be that you will be working from home.
So why should you should consider Alpine Access?
- You can make your own hours
- they will pay you and take out taxes
- You work from home
- They have training
- They have been in business since 1998
- Your paid for the time your working, not per minute where you don’t make any money if calls don’t come in.
- Your Paid for Training. (at your state’s minimum wage)
- One of their customer jobs require that you have only a high school diploma. You don’t need a college education.
Most of their jobs start above minimum wage. Some pay over $10 an hour.
What is required to be an Agent for Alpine Access?
Internet:
First thing atht you need is Cable Connection Or Dsl. You can’t have wireless connections. It has to be hardwired. If your not sure call your Internet provider and they will be able to tell you.
If you have a router from your modem, You have to have a cable wire from the router to the computer. So you may have wireless connection with your laptop, but while your working you will have to have a CAT5 cable connection to your modem or router from your laptop.
Phone Service:
Sorry Vonage or Other Digital Phone service can be used. Now they will allow some cable companies digital phone service. It must have a MTA and battery backup. Time Warner Cable Company is one Cable provider that will meet this requirement.
You will have to inquire when your hired. You may have to go back to your local phone company for basic phone service for this position.
Headsets-
You have to have headsets that have a noise cancelling mic on it. You can pick these up at computer stores, Radio Shack or online.
Home Office:
Make sure it’s comfy there. You will be spending a lot of time there and you want to be comfortable.
Limited interruptions. you will want to block out home noise as much as possible. No one wants to hear kids fighting in the background while conducting business.
Computer requirements
You can read all about the requirements on their website, but basically you need to have it up to date with all the patches, Up to date virus protections. And at least 1 GB of RAM. You have to have a sound card that will allow you to hear things on the computer such as training. And you have to have a firewall. All of these are easy to attain, most computers are more than 1 GB RAM.
You have to be able to work at least 25-30 hours a week. Some jobs you can get 40 hours a week. You may have to work nights, and weekends. But mostly you can make your own hours but you must be available during days, and some weekends. They don’t have weekends only or only night shifts. They also don’t have Overnight shifts at this time.
So what Skills do you have to have:
Customer Service Skills
- You will be answering calls and helping customers
- Troubleshooting skills
- Processing payments, taking orders, making payment arrangements.
- Updating customer records
- Informing customers about specials, and explaining products to them.
- Able to handle all types of personality from different people. Some people on the phone are not that pleasant to talk to .
If you thinks that may be a job that you would be happy with, and able to work from home, you can apply here at their website. They will also give you more details about what is required to work for them.
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